At the same time as the City of Kigali and the Rwanda Utilities Regulatory Authority (RURA) awarded five-year deals to three firms to provide public transport in the city about two years ago, they promised initial-class services.
Sourced through Scoop.it from: globserver.cn
However, two years down the road, the challenges that the city authority and RURA had hoped to solve are still rampant as travelers still brave long queues waiting for buses during peak hours. The professional services that were promised are non-existent. In fact one can hardly find a bus between 10pm and 11pm.